Grow Your Business Efficiently: Take the Pain Out of Scaling Payables

Every business wants to grow. But scaling your finance operations to support business growth can be challenging.

Productive Employee Experiences

If you want to gain the competitive edge, the most important investment you could ever make is in your employee experience. In this handbook, you’ll see how you can unlock the full potential of your people—optimizing their power of productivity.

Finance Leadership at all Stages of Growth

This ebook by Tipalti CFO Sarah Spoja explores the shifting responsibilities of finance leaders from the early to late stages of a high-velocity business.The finance sector has faced the wrath of the pandemic with budget cuts, hiring freezes, and difficult operational decisions, and this may continue in 2023.

How Zendesk Helps HR Teams With The Employee Experience

Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and service across many channels—phone and email, but also chat and platforms like Twitter. That expectation has carried over into the workplace, where employees have the same standards of service as they do for the businesses they patronize.

Four Key Principles For Evolving The Employee Experience

There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a question that has surfaced as a result.

Better Customer Experiences With Omnichannel Engagement

Designing a support experience that enables you to have natural conversations with your customers regardless of channel sets up your organization to provide exceptional service both now and down the line. Though it might be tempting to add products and channels piecemeal as you grow, it becomes difficult to later connect the dots and data and provide consistent conversational experiences.

Manage Costs, Support Growth, And Drive Retention During An Economic Slowdown

During periods of economic instability and uncertainty, customer service leaders are faced with more than standard-fare challenges.

THE CFO’S GUIDE TO BUSINESS SPEND MANAGEMENT

What Finance Leaders Need to Know About Harnessing the Power of Spend Spend management as a discipline has traditionally been the domain of the procurement department, with finance being at the end of the chain mired with a lack of visibility to support cost containment.