Tech in 2021
2020 was the year that changed everything. The way we live, work and succeed got turned on its head. But the challenges we faced gave way to opportunities and innovations that we can now capitalize on to make the future better.
The Future of Customer Experience
The evolving customer experience landscape Laura’s bill arrived without warning, feeling heavier than usual. her energy bill was at least double what it should have been. She stared at the number, trying to work out where here increased energy usage had come from.
Unify Your Communications
A unified communications platform elevates employee productivity and experience while also boosting your customer experience.
Communication Matters: How Employee Empowerment Impacts Brand Experience
In order to stay profitable and relevant, successful retailers are focusing on customer experience (CX) to set them apart. They train employees to look beyond the walls of their department and become brand ambassadors, aware that everything they do on the job impacts CX.
The 2020 Customer Communications Review
Do customers want you to email them or text them to confirm an appointment? How long is “too long” to wait on hold? Check out this survey of consumers’ preferences when it comes to communicating with businesses—and how you can reach out to your customers and prospects in a way that’s actually effective.
RingCentral Video Security
With the launch of the RingCentral Video platform to unify collaboration across a modern business environment, ensuring secure and private communications is a top-of-mind concern for business users and IT professionals alike. RingCentral Video is a modern online meetings experience powered by the market- leading RingCentral unified communications platform.
The Power of Connection – Why You Should Integrate Your Business Apps With UCaaS
Integrations today and tomorrow The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communications both internally and externally. A Harmon.
