40 hours. That is the average number of engineer hours spent interviewing and screening candidates to fill a single engineering role. Why is this number so high? Because traditional recruiting processes weren’t designed to meet the challenges of today’s hiring market. Luckily, a better way is possible. CodeSignal’s new guide digs into how to revolutionize your company’s technical hiring processes […]

Technical recruiters today are in fierce competition for top engineering candidates. At the same time, thousands of students graduate from computer science undergraduate programs each year who struggle to land an interview, despite having the skills needed to succeed on the job. Why is this happening? Because recruiters often target only those candidates who come from name-brand schools—even though over 94 […]

You might already be familiar with all the key recruiting metrics: time-to-hire, cost of hire, onsite-to-offer rate… But how data-driven are your recruiting processes, really? The experts at CodeSignal compiled the highest-impact practices for data-driven recruiting at any size organization. Check out the ebook, The Experts’ Guide to Data-Driven Recruiting in 2022 to learn more!

You’ve no doubt used customer identity and access management (CIAM) in your personal life as a customer of other businesses — whether you realized it or not. Perhaps you’ve logged into a website to purchase concert tickets. Or maybe you’ve used your social media account to log into a new e-commerce site. You may have used your mobile phone to […]

Having an online presence should be good for business. Online, you can learn more about your customers throughout their entire customer journeys, which helps you understand how best to communicate about new products and changes in service. Digital channels can facilitate direct customer input on how you can improve what you make and how you make it—and how you can […]

Emerging passwordless security standards, elevated consumer and consumer-like experience expectations, and ballooning costs have moved eliminating passwords from a theoretical concept to a real possibility. In this whitepaper, we will explore the case for going passwordless for both customer and employee authentication, and map out steps that organizations can take on their journey to true passwordless authentication.

SPOILER ALERT: Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you’re on an impossible mission. A glance at the 2022 Contact Center Challenges and Priority Study by Contact Center Pipeline sums up the perfect storm faced by today’s contact center leader.

When it comes to integrating calling into Microsoft Teams, integrating calling services from a Unified Communications as a Service (UCaaS) provider provides small and mid-size businesses (SMBs) with a number of benefits. In a recent survey of 187 SMBs (defined as those with up to 400 employees) in North America, Europe, Asia, and Australia, Metrigy found that the majority of […]