
5 Easy Ways To Build Trust With Your Clients
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How to Close More Deals in 2016
In 2016, the headlining trends of cloud, social, mobile, data science, and the Internet of Things (IoT) will continue to transform the way we sell. And thanks to the rise of the hyper-connected and multi-device consumer, salespeople increasingly have new ways to reach leads and prospects wherever they are, in real time.

The Challenger Customer
Are you targeting the right decision maker? Download our e-book to learn how Salesforce can help you identify your biggest challenges, align your teams and stakeholders, and then guide them to reach new levels of success.

Your Complete CRM Handbook
Everything you need to know to get started with CRM Finding, winning, and keeping customers to grow your business starts with a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business to close more deals and boost sales.

Live Chat Comparison: A Goal-Driven Approach to Chat Vendor Selection
Selecting a live chat vendor can feel like evaluating dizzying lists of feature – each feature-set will help achieve a goal. But the challenge is to determine the features that will help you achieve your goals. Live chat can achieve many results, like driving sales conversions, reducing shopping cart abandonment, enhancing customer experience and improving operational efficiencies.

5 Ways To Wow The Connected Customer
Today’s contact center operates in a volatile world with customers characterized by an increased use of connected things, decreased attention spans, and a universal expectation of an immediate response to their needs. As innovations in technology continue at breakneck speed and customer self-service functionalities become more sophisticated, we must take action to stay ahead of the curve.

Adobe Guide to Mobile Marketing and Merchandising
Shopping behavior is rapidly evolving — 47% report shopping on a tablet as a common activity. Successful businesses evolve their mobile strategies to take advantage of new technologies that let them reach the right customers, at the right time, with the right product.

Analyzing The Value Of Responsive Design Can Be Messy
Responsive web design is an integral part of customer engagement in our multi-device world. But the additional costs and resources can be hard to justify for budget holders demanding proof of ROI. Read Analyzing the Value of Responsive Design Can Be Messy, the June, 2014 Forrester Research, Inc.