The Challenger Customer
Are you targeting the right decision maker? Download our e-book to learn how Salesforce can help you identify your biggest challenges, align your teams and stakeholders, and then guide them to reach new levels of success.
Your Complete CRM Handbook
Everything you need to know to get started with CRM Finding, winning, and keeping customers to grow your business starts with a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business to close more deals and boost sales.
Data Center Projects: Advantages of Using a Reference Design
It is no longer practical or cost-effective to completely engineer all aspects of a unique data center. Re-use of proven, documented subsystems or complete designs is a best practice for both new data centers and for upgrades to existing data centers.
Practical Options for Deploying Small Server Rooms and Micro Data Centers
Small server rooms and branch offices are typically unorganized, unsecure, hot, unmonitored, and space constrained. These conditions can lead to system downtime or, at the very least, lead to “close calls” that get management’s attention.
Types of Prefabricated Modular Data Centers
Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market.
Virtualization and Cloud Computing: Optimized Power, Cooling, and Management Maximizes Benefits
IT virtualization, the engine behind cloud computing, can have significant consequences on the data center physical infrastructure (DCPI). Higher power densities that often result can challenge the cooling capabilities of an existing system. Reduced overall energy consumption that typically results from physical server consolidation may actually worsen the data center’s power usage effectiveness (PUE).
How Digital, Multichannel Contact Centers Improve Customer Satisfaction
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time. Optimizing your contact center to support customer expectations has an invaluable impact on satisfaction and loyalty.
Build Great, Engaging Managers
Employees aren‘t quitting their jobs—they’re quitting their bosses. That’s bad news for organizations planning for innovation, succession, and market longevity. Human capital is an organization’s most valuable resource—and turnover is expensive not just in terms of sourcing, rehiring, and training costs, but also lost productivity. See how Employees, Managers, and Executives benefit from using a Unified Talent Management approach.
