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Symantec NSG Datasheet
Online Commerce and the Consumer Confidence Issue There are more perceived risks when shopping online–from information security to pricing and service –all of which degrades consumer confidence. If a visitor does not trust your website the sale will be lost.
Satisfaction Guaranteed: Why A Little Reassurance Goes A Long Way In E-Commerce
Seventy percent of Americans are seriously concerned about identity theft. More than two thirds of online shoppers don’t complete their purchase because of price. In the world of e-commerce, you need a targeted marketing strategy to ensure you’re offering customers the reassurance and guarantees they need to browse and buy confidently. Symantec’s Norton Shopping Guarantee gives you just that.
The Big Book of Recurring Revenue Innovators
This first-of-its-kind e-book on Recurring Revenue Innovators showcases 29 real-world examples of smart businesses that have boldly exploited recurring revenue business models to expand markets, boost sales, and reap greater profits. These daring recurring revenue innovators, many in the Fortune 1000, offer inspiring case studies on how to use recurring revenue models in new, innovative, and impactful ways.
Integrating Social Into Business With Social Collaboration Tools
The use of too many communication channels can actually hinder collaboration. That’s why many organizations are now moving toward a single interface for all business communications. “Enterprises realize they must improve the communication and collaboration experience but are still figuring out how social media integrates within corporate culture and business process.
A Roadmap For Real-Time Marketing Success
Real-time marketing isn’t a new concept. reach the right audience at the right time with the right message. Today, consumers are spending more and more time on social media. (An average 37 minutes daily!) And attention spans are getting shorter. Popular topics and trends come and go faster than before.
How to Select the Right Remote Support Tool: A Practical Guide for the Support Desk Owner
A transformation of the workforce has altered end user expectations and business needs, driving the need to build flexible, simple, and scalable remote support solutions – all while keeping support costs down.
2014 Remote Support Trends
Today’s remote support solutions, including remote control, desktop sharing, and web collaboration, offer much more than just remote control for PCs. Their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards.
The Truth About Customer Experience
Companies have long emphasized touchpoints—the many critical moments when customers interact with the organization on their way to purchase and after. But this focus can create a distorted picture, suggesting that customers are happier with the company than they actually are. the customer’s end-to-end experience.
