Articles By: Plume
Measuring Matters: The Plume Quality of Experience Metric
Traditional assessments of home-internet connection quality depend on metrics that don’t accurately capture customer experience. They may reliably determine whether a network is fast or slow, but they rarely consider the specific devices found in someone’s home, or what those devices need to work as intended.
Successful WiFi 6 Deployment to Customer Homes
More and more smart home devices are entering the market every day. At the rate consumers are adopting new technologies, we anticipate seeing up to 32 connected devices per smart home by 2025*. In light of this, CSPs need to rethink their business model with the smart home user in mind.
OpenSync: A Brand-Agnostic Delivery Framework for the Modern Connected Home
Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalized, rich services. And they want these services delivered quickly and seamlessly.
Plume’s Intuitive Solution Provides a Game-Changing Experience for MCTV Customers
As an organization that prides itself on its has an organization that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer feedback related to poor WiFi signal and equipment issues. MCTV turned to Plume for a solution that would help them exceed their customers’ expectations.
The Smart Home Report 2019: How Optimisation, Security and Personalisation are Shaping Smart Home 2.0
First came the connected home. Next came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, as devices and software work together seamlessly to understand human and household context and generate hyper-personalized experiences. The Smart Home 2.
CSPs Can Secure Their Profitability in 2021 By Utilizing the Power of Wi-Fi 6 for Smart Homes
In this report, Beecham Research’s CEO Robin Duke-Woolley examines how the first and only self-optimising, whole-home WiFi technology is delivering ISPs an increase of up to $15 smart home related ARPU.
Wi-Fi 6 – Separating the Magic From Myth
The worldwide rollout of Wi-Fi 6 and Wi-Fi 6E is underway. But what benefits do the latest evolutions of Wi-Fi technology bring to broadband service providers?
How to Leverage Cloud & Big Data to Beat Churn
How CSPs can secure profitability in 2021 by realising the power of Wi-Fi 6 for smart homes The pandemic has accelerated what many predicted was coming – unbridled consumer demand for hyper-connectivity and highly personalized broadband services.
