Articles By: RingCentral

Comprehensive Cloud Security for Unified Communications
This document describes the comprehensive cloud security employed by RingCentral to help protect customers from growing cyber threats, eavesdropping on voice communications, toll fraud, non-compliance with privacy regulations, and other security risks. It details a multilayer cloud security approach that extends from physically secure and audited data centres to intrusion detection systems to advanced voice encryption technology.

Excelling in the Experience Economy
As companies build out their Systems of Experience™, CIOs and technology executives must ensure these systems are hyper-personalized for customers and employees and tailor them to address changing behaviors and expectations. Companies that fail to make this pivot will lose out.

How to Do Business Like a Shark
According to data from the US Bureau of Labor Statistics, about 20% of US small businesses fail within the first year. By the end of their fifth year, roughly 50% have faltered. After 10 years, only around a third of businesses have survived.

2021 State of Hybrid Work Report
It’s clear that employees and business owners have been forced to become comfortable with change. Businesses across multiple industries, including professional services and retail, have learned to adapt to new environments, shifting from in-office to remote. Now, almost a third of businesses have already returned to the office.

A Spotlight on Small Business Success Stories
Five case studies of real-life companies winning with RingCentral.