Articles By: RingCentral
The 2020 Customer Communications Review
Do customers want you to email them or text them to confirm an appointment? How long is “too long” to wait on hold? Check out this survey of consumers’ preferences when it comes to communicating with businesses—and how you can reach out to your customers and prospects in a way that’s actually effective.
RingCentral Video Security
With the launch of the RingCentral Video platform to unify collaboration across a modern business environment, ensuring secure and private communications is a top-of-mind concern for business users and IT professionals alike. RingCentral Video is a modern online meetings experience powered by the market- leading RingCentral unified communications platform.
The Power of Connection – Why You Should Integrate Your Business Apps With UCaaS
Integrations today and tomorrow The modern enterprise relies on an array of different tools to boost productivity, automate workflows, provide customer relationship management and support, and manage communications both internally and externally. A Harmon.
RingCentral ROI Case Study: Aim Bank
Aim Bank deployed RingCentral’s unified cloud communications system across 27 branch locations to replace a costly legacy multi-carrier PBX system that suffered outages that interrupted communications with customers.
ROI Case Study: John Varvatos Enterprises
Get access to the ROI case study on John Varvatos Enterprises conducted by Nucleus Research. Find out how the American luxury fashion brand reduced its annual phone system costs by 18 percent and saved its IT department more than 350 hours a year by moving to RingCentral’s VoIP phone system.
Retail 2020 Connected Shopper and Employee Communications Report
The RingCentral “2020 Retail CX + EX Report,” conducted by CITE Research, surveyed 1,000 retail employees (frontline workers and corporate) and 4,000 shoppers in four countries (US, CA, UK, AU) on communication, collaboration, and engagement. Download the report and infographic to view key findings.
